49 Commits

Author SHA1 Message Date
KindSeven
57b4adf408 更换wsrul 2024-09-27 19:21:20 +08:00
b3cf22ec78 Merge pull request 'fix : 优化工单列表样式' (#113) from dd into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/113
2024-09-27 09:03:57 +00:00
08b33132da fix : 优化工单列表样式 2024-09-27 17:03:40 +08:00
springlog
afff92fb55 Merge pull request 'wxy' (#111) from wxy into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/111
2024-09-27 06:12:49 +00:00
KindSeven
c3d602e585 fix:删除了历史工单工单状态搜索栏 2024-09-27 14:12:41 +08:00
KindSeven
459243bd80 Merge branch 'master' into wxy 2024-09-27 14:10:23 +08:00
KindSeven
8f06f483ea Merge branch 'master' into wxy 2024-09-27 01:32:59 +08:00
springlog
f0c735e90d Merge pull request 'fix:修复了工单,工单详情,工作台的部分显示问题' (#109) from wxy into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/109
2024-09-26 17:32:56 +00:00
springlog
7a404a7d3a Merge branch 'master' into wxy 2024-09-26 17:31:39 +00:00
KindSeven
19e2cece7c fix:修复了工单,工单详情,工作台的部分显示问题 2024-09-27 01:30:14 +08:00
KindSeven
68f3d61974 fix:取消了console.log 2024-09-25 20:13:07 +08:00
springlog
6a2db2ee4c Merge pull request 'wxy' (#107) from wxy into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/107
2024-09-25 12:13:06 +00:00
KindSeven
ad5354f046 fix:开启了修改密码处表单验证 2024-09-25 20:11:38 +08:00
KindSeven
03e57d8ee2 feat:对接了修改密码接口 2024-09-25 20:10:26 +08:00
aac2d52bcc Merge pull request 'fix : 优化通话记录框样式' (#105) from dd into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/105
2024-09-25 09:57:56 +00:00
b71c948854 fix : 优化通话记录框样式 2024-09-25 17:55:21 +08:00
98384809b1 Merge pull request 'fix : 首页历史通话记录展示' (#103) from dd into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/103
2024-09-25 03:19:55 +00:00
34340136fb fix : 首页历史通话记录展示 2024-09-25 11:08:55 +08:00
springlog
b717acb328 Merge pull request 'wxy' (#101) from wxy into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/101
2024-09-24 19:09:34 +00:00
KindSeven
886a59b5fd fix:修复了通话记录显示bug 2024-09-25 03:08:28 +08:00
KindSeven
de6ea9a5db feat:对接了工作台历史通话记录、通话记录详情、个人中心的接口,修复了工单详情里通话记录显示异常bug 2024-09-25 03:06:23 +08:00
KindSeven
018ac4a8cf feat 2024-09-25 03:04:01 +08:00
8301e9365b Merge pull request 'fix : 修复socket线上地址' (#100) from dd into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/100
2024-09-23 13:48:18 +00:00
33ff064300 fix : 修复socket线上地址 2024-09-23 21:48:04 +08:00
8f169b0958 Merge pull request 'fix : 修复socket接收数据功能' (#98) from dd into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/98
2024-09-23 13:43:39 +00:00
17212a5c95 fix : 修复socket接收数据功能 2024-09-23 21:43:01 +08:00
springlog
6f48d30d3e Merge pull request 'wxy' (#96) from wxy into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/96
2024-09-17 15:42:42 +00:00
KindSeven
d33b4ac5e1 fix:解决了引入问题 2024-09-17 23:42:14 +08:00
KindSeven
306d14246e fix:解决引入问题 2024-09-17 23:40:37 +08:00
springlog
7aa9ccd68a Merge pull request 'fix:修改了工作台通话记录样式' (#94) from wxy into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/94
2024-09-17 15:37:47 +00:00
springlog
540e28db44 Merge branch 'master' into wxy 2024-09-17 15:37:37 +00:00
KindSeven
4a1669941c fix:修改了工作台通话记录样式 2024-09-17 23:36:49 +08:00
springlog
f411a9e9be Merge pull request 'fix:修复了工单状态时间和样式的显示bug,删除了创始人,录音信息改为两个按钮播放录音和下载录音' (#92) from wxy into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/92
2024-09-17 10:29:41 +00:00
KindSeven
4267612a5e fix:修复了工单状态时间和样式的显示bug,删除了创始人,录音信息改为两个按钮播放录音和下载录音 2024-09-17 18:27:57 +08:00
springlog
2b37c7a012 Merge pull request 'fix:修复了详情页电话拨打记录时间显示bug,更改了样式' (#90) from wxy into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/90
2024-09-16 14:40:50 +00:00
springlog
53de377698 Merge branch 'master' into wxy 2024-09-16 14:40:43 +00:00
KindSeven
ee8e305c57 fix:修复了详情页电话拨打记录时间显示bug,更改了样式 2024-09-16 22:39:45 +08:00
f9e09f2d49 Merge pull request 'fix : 修复配置管理-编辑回显' (#88) from dd into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/88
2024-09-16 13:59:55 +00:00
1d161d315a fix : 修复配置管理-编辑回显 2024-09-16 21:59:42 +08:00
springlog
20d1342b74 Merge pull request 'wxy' (#86) from wxy into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/86
2024-09-16 13:49:18 +00:00
KindSeven
1cb6697cc6 复原了vite.config 2024-09-16 21:48:51 +08:00
KindSeven
30cff06b5d wxy merge master 2024-09-16 21:47:33 +08:00
KindSeven
595e9216ec fix:修复了不能按处理时间搜索的bug 2024-09-16 21:46:25 +08:00
5c8862ff97 Merge pull request 'feat : 语音配置管理' (#84) from dd into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/84
2024-09-16 13:33:13 +00:00
b0baccb508 feat : 语音配置管理 2024-09-16 21:32:08 +08:00
45217c9e6a Merge pull request 'fix : 修复话务配置管理搜索功能' (#82) from dd into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/82
2024-09-16 13:25:47 +00:00
8811172d1e fix : 修复话务配置管理搜索功能 2024-09-16 21:25:18 +08:00
e880b58eaa Merge pull request 'feat : 话务配置管理' (#81) from dd into master
Reviewed-on: http://git.feashow.cn/feashow/SmartOpsWeb/pulls/81
2024-09-16 13:18:17 +00:00
8b8a6a8bd5 feat : 话务配置管理 2024-09-16 21:18:04 +08:00
17 changed files with 1354 additions and 442 deletions

View File

@@ -1,4 +1,5 @@
import request from "@/utils/request.js";
import { method } from "lodash";
export const modifyUser=(data)=>{
return request({
@@ -9,8 +10,16 @@ export const modifyUser=(data)=>{
}
export const editPassword=(data)=>{
return request({
url:'/admin/mosr/user/update/password',
url:'/ops/user/update/password',
method:'post',
data
})
}
//查询用户详细
export const detailsUser=()=>{
return request({
url:'ops/user/detail/info',
method:'get'
})
}

View File

@@ -0,0 +1,36 @@
import request from '@/utils/request.js'
// 获取参数配置表详情
export const getConfigDetails = (configId,extraConfigType) => {
return request({
url: `/extra/config/${configId}/${extraConfigType}`,
method: 'get'
})
}
// 新增参数配置表
export const addConfig = (data) => {
return request({
url: '/extra/config',
method: 'post',
data
})
}
// 修改参数配置表
export const editConfig = (data) => {
return request({
url: '/extra/config',
method: 'put',
data
})
}
// 删除参数配置表
export const delConfig =(configIdList,extraConfigType) => {
return request({
url: `/extra/config/${configIdList}/${extraConfigType}`,
method: 'delete'
})
}

View File

@@ -0,0 +1,11 @@
import request from '@/utils/request.js'
import { method } from 'lodash'
//获取历史通话文本记录
export const getHistoryCallContent=(params)=>{
return request({
url:`/text/history/list/${params}`,
method:'get'
})
}

View File

@@ -1,30 +1,87 @@
<script setup>
import LiveCall from '@/components/liveCall/index.vue'
const dialogVisible = ref(false);
const open = (row) => {
dialogVisible.value = true;
};
defineExpose({
open,
});
import LiveCallItem from '@/components/liveCall/LiveCallItem.vue'
import {getHistoryCallContent} from '@/api/workbench';
const dialogVisible = ref(false);
const recordLeftRef = ref(null);
const props = defineProps({
rowData: String
})
const open = (row) => {
dialogVisible.value = true;
};
const leftHeadData = ref({
username: '张三',
phone: '13546812315',
orderName: '张三工单',
})
const recordLeftObj = ref({
content: []
});
const convertArrayToMap=(array)=> {
const map = new Map();
array.forEach(item => {
// 如果时间戳对应的键已经存在,则添加到现有数组中
if (map.has(item.conversationTimestamp)) {
map.get(item.conversationTimestamp).push(item);
} else {
// 否则,创建一个新的数组并添加元素
map.set(item.conversationTimestamp, [item]);
}
});
return map;
}
watch(() => props.rowData, async (newVal) => {
recordLeftObj.value.content = []
// let map1 = new Map()
await getHistoryCallContent(newVal).then(res => {
res.data?.forEach(item => {
item.textVoList = convertArrayToMap(item.textVoList);
})
recordLeftObj.value = res.data
// console.info("🚀 ~method:res.data -----", res.data)
if (res.data && res.data.length > 0) {
leftHeadData.value.username = res.data[0].callIdNumber || '--';
leftHeadData.value.phone = res.data[0].callPhone || '--';
leftHeadData.value.orderName = res.data[0].orderName || '--';
}
})
})
const scrollToBottom = (scrollbarRef) => {
if (scrollbarRef) {
const container = scrollbarRef.$el.querySelector('.el-scrollbar__wrap');
container.style.scrollBehavior = 'smooth'; // 添加平滑滚动效果
container.scrollTop = container.scrollHeight;
}
};
scrollToBottom(recordLeftRef.value)
defineExpose({
open,
});
</script>
<template>
<el-dialog v-model="dialogVisible" title="历史通话记录" width="1000" :before-close="handleClose" class="box">
<LiveCall />
<template #footer>
<div class="dialog-footer">
<el-button type="primary" @click="dialogVisible = false">
关闭
</el-button>
</div>
</template>
</el-dialog>
<el-dialog v-model="dialogVisible" title="历史通话记录" width="600" class="box">
<LiveCallItem ref="recordLeftRef" :recordArray="recordLeftObj" :headData="leftHeadData" style="width: 100%;"/>
<template #footer>
<div class="dialog-footer">
<el-button type="primary" @click="dialogVisible = false">
关闭
</el-button>
</div>
</template>
</el-dialog>
</template>
<style>
.box{
height: 68vh;
.box {
height: 68vh;
}
</style>

View File

@@ -3,30 +3,35 @@
<div class="header">
<div>
<span style="margin-right: 20px">{{ headData.username }}</span>
<span>{{ headData.phone }}</span>
<span>电话号码{{ headData.phone }}</span>
</div>
<div><span>工单名称{{ headData.orderName }}</span></div>
</div>
<el-scrollbar ref="scrollbarRef" class="scrollbar">
<div class="chat-content" ref="innerRef">
<div v-for="(item,index) in recordObj.content" :key="index">
<div class="time-grap"><span>{{ item.conversationTimestamp || '6月5日 12:05' }}</span></div>
<!-- 我的 -->
<div v-if="item.speaker==0" class="word-my">
<div class="info">
<p class="name">{{ item.speaker==0?headData.username:'AI助手' }} </p>
<div class="info-content">{{ item.message }}</div>
</div>
<el-avatar text="我"/>
</div>
<!-- 对方 -->
<div v-else class="word">
<el-avatar text="对方"/>
<div class="info">
<p class="name">{{ item.speaker==0?headData.username:'AI助手' }} </p>
<div class="info-content">{{ item.message }}</div>
<div v-for="(item,index) in recordArray" :key="index">
<div v-for="[key,value] of item.textVoList">
<div class="time-grap"><span>{{ key || '6月5日 12:05' }}</span></div>
<div v-for="(recordItem) in value">
<!-- 我的 -->
<div v-if="recordItem.speaker==0" class="word-my">
<div class="info">
<p class="name">{{ recordItem.speaker == 0 ? recordItem.callIdNumber : 'AI助手' }} </p>
<div class="info-content">{{ recordItem.message }}</div>
</div>
<el-avatar text="我"/>
</div>
<!-- 对方 -->
<div v-else class="word">
<el-avatar text="对方"/>
<div class="info">
<p class="name">{{ recordItem.speaker == 0 ? recordItem.callIdNumber : 'AI助手' }} </p>
<div class="info-content">{{ recordItem.message }}</div>
</div>
</div>
</div>
</div>
<el-divider border-style="dotted" v-if="item">一轮通话结束~~</el-divider>
</div>
</div>
</el-scrollbar>
@@ -35,19 +40,20 @@
<script setup>
import {defineProps} from "vue";
const scrollbarRef=ref()
const scrollbarRef = ref()
const props = defineProps({
recordObj: {
type: Object,
default: {}
recordArray: {
type: Array,
default: []
},
headData: {
type: Object,
default: {}
},
})
const getScrollbarRef=()=>{
return scrollbarRef.value
const getScrollbarRef = () => {
return scrollbarRef.value
}
defineExpose({
getScrollbarRef

View File

@@ -0,0 +1,201 @@
<template>
<div class="live-call">
<div class="header">
<div>
<span style="margin-right: 20px">{{ headData.username }}</span>
<span>{{ headData.phone }}</span>
</div>
<div><span>工单名称{{ headData.orderName }}</span></div>
</div>
<el-scrollbar ref="scrollbarRef" class="scrollbar">
<div class="chat-content" ref="innerRef">
<div v-for="(item,index) in recordObj.content" :key="index">
<div class="time-grap"><span>{{ item.conversationTimestamp || '6月5日 12:05' }}</span></div>
<!-- 我的 -->
<div v-if="item.speaker==0" class="word-my">
<div class="info">
<p class="name">{{ item.speaker==0?headData.username:'AI助手' }} </p>
<div class="info-content">{{ item.message }}</div>
</div>
<el-avatar text="我"/>
</div>
<!-- 对方 -->
<div v-else class="word">
<el-avatar text="对方"/>
<div class="info">
<p class="name">{{ item.speaker==0?headData.username:'AI助手' }} </p>
<div class="info-content">{{ item.message }}</div>
</div>
</div>
</div>
</div>
</el-scrollbar>
</div>
</template>
<script setup>
import {defineProps} from "vue";
const scrollbarRef=ref()
const props = defineProps({
recordObj: {
type: Object,
default: {}
},
headData: {
type: Object,
default: {}
},
})
const getScrollbarRef=()=>{
return scrollbarRef.value
}
defineExpose({
getScrollbarRef
})
</script>
<style lang="scss" scoped>
.live-call {
width: 48%;
height: 47vh;
margin-bottom: 20px;
overflow: hidden;
border: 1px solid #d5d4d4;
border-radius: 10px;
.header {
display: flex;
justify-content: space-around;
align-items: center;
height: 40px;
border-bottom: 1px solid #d5d4d4;
}
.scrollbar {
padding: 10px 10px 0 10px;
height: 42vh;
.el-scrollbar__wrap {
height: 100%;
overflow: scroll;
overflow-x: auto;
}
// 聊天内容样式
.chat-content {
width: 100%;
.time-grap {
display: flex;
align-items: center;
justify-content: center;
> span {
font-size: 13px;
padding: 5px 10px;
border: 1px solid #d7d9da;
border-radius: 25px;
}
margin-bottom: 10px;
}
.word {
display: flex;
margin-bottom: 20px;
img {
width: 40px;
height: 40px;
border-radius: 50%;
}
.info {
margin-left: 10px;
.name {
font-size: 12px;
color: rgba(51, 51, 51, 0.8);
margin: 0;
height: 20px;
line-height: 20px;
margin-top: -5px;
}
.info-content {
padding: 10px;
font-size: 14px;
background: #f5f5f5;
position: relative;
margin-top: 8px;
border: 1px solid #f5f5f5;
}
//小三角形
.info-content::before {
position: absolute;
left: -8px;
top: 8px;
content: '';
border-right: 10px solid #f5f5f5;
border-top: 8px solid transparent;
border-bottom: 8px solid transparent;
}
}
}
.word-my {
display: flex;
justify-content: flex-end;
margin-bottom: 20px;
img {
width: 40px;
height: 40px;
border-radius: 50%;
}
.info {
width: 90%;
margin-left: 10px;
text-align: right;
.name {
font-size: 12px;
color: rgba(51, 51, 51, 0.8);
height: 20px;
line-height: 20px;
margin-top: -5px;
margin-right: 10px;
}
.info-content {
max-width: 70%;
padding: 10px;
font-size: 14px;
float: right;
margin-right: 10px;
position: relative;
margin-top: 8px;
background: #A3C3F6;
text-align: left;
}
//小三角形
.info-content::after {
position: absolute;
right: -8px;
top: 8px;
content: '';
border-left: 10px solid #A3C3F6;
border-top: 8px solid transparent;
border-bottom: 8px solid transparent;
}
}
}
}
}
}
</style>

View File

@@ -1,28 +1,33 @@
<template>
<!--测试 张三 : 17260625724565 李四: 17260625724123-->
<!--测试 张三 : 17260625724565 李四: 17260625724123-->
<div class="live-call-block">
<live-call-item ref="recordLeftRef" :recordObj="recordLeftObj" :headData="leftHeadData" />
<live-call-item ref="recordRightRef" :recordObj="recordRightObj" :headData="rightHeadData" />
<live-call-item-home ref="recordLeftRef" :recordObj="recordLeftObj" :headData="leftHeadData"/>
<live-call-item-home ref="recordRightRef" :recordObj="recordRightObj" :headData="rightHeadData"/>
</div>
</template>
<script setup>
import {useAuthStore} from '@/stores/userstore.js'
import {getToken} from '@/utils/auth'
import {usePermisstionStroe} from '@/stores/permisstion'
const permisstionStore = usePermisstionStroe()
const authStore = useAuthStore()
//聊天消息滚动面板dom
const recordLeftRef = ref(null);
const recordRightRef = ref(null);
const leftHeadData=ref({
username:'张三',
phone:'13546812315',
orderName:'张三工单',
const leftHeadData = ref({
username: '张三',
phone: '13546812315',
orderName: '张三工单',
})
const rightHeadData=ref({
username:'李四',
phone:'18246812546',
orderName:'李四工单',
const rightHeadData = ref({
username: '李四',
phone: '18246812546',
orderName: '李四工单',
})
const recordLeftObj = ref({
content:[]
content: []
}
// {
// "callIdNumber": "17260625724565",
@@ -50,7 +55,7 @@ const recordLeftObj = ref({
// }
)
const recordRightObj = ref({
content:[]
content: []
}
// {
// "callIdNumber": "17260625724123",
@@ -95,10 +100,16 @@ const scrollToBottom = (scrollbarRef) => {
const setWsUrl = (url) => {
return (window.location.protocol === 'http:' ? "ws://" : "wss://") + window.location.host + import.meta.env.VITE_BASE_WSURL + url;
}
const handleLogout = () => {
authStore.userLogout()
permisstionStore.removeMenu()
router.push('/login')
}
const initWebSocket = () => {
try {
// const wsUrl=setWsUrl(`/ws/text/${token}`)
const wsUrl = `ws://frp.feashow.cn:31800/ws/text/${token}`
// const wsUrl = `ws://frp.feashow.cn:31800/ws/text/${token}`
const wsUrl = `ws://112.19.165.99:20002/api/ws/text/${token}`
socket = new WebSocket(wsUrl)
// 2. ws.send()给服务器发送信息
//连接发生错误的回调方法
@@ -119,31 +130,37 @@ const initWebSocket = () => {
socket.onmessage = function (event) {
let data = JSON.parse(event.data)
if (data.type !== 'pong') {
if (data.type === 'error') {
handleLogout()
return;
} else if (data.type === 'failed') {
initWebSocket()
return;
}
console.log("服务器返回的信息: ", data);
if(data.type=='1'){
recordLeftObj.value.content.push(data.content)
console.info("🚀 ~method:onmessage -----", recordLeftObj.value)
if (data.type == '1') {
recordLeftObj.value.content.push(data.content)
// console.info("🚀 ~method:onmessage -----", recordLeftObj.value)
nextTick(() => {
scrollToBottom(recordLeftRef.value)
})
}else {
recordRightObj.value.content.push(data.content)
console.info("🚀 ~method:onmessage -----", recordRightObj.value)
} else {
recordRightObj.value.content.push(data.content)
// console.info("🚀 ~method:onmessage -----", recordRightObj.value)
nextTick(() => {
scrollToBottom(recordRightRef.value);
})
}
}
}
//连接关闭的回调方法
socket.onclose = function () {
initWebSocket()
// initWebSocket()
console.log("ws连接关闭");
}
setInterval(() => {
socket.send(JSON.stringify(send))
}, 10000)
}, 5000)
} catch (e) {
console.log(e)
console.log("ws连接失败");

View File

@@ -3,15 +3,23 @@ const dialogVisible = ref(false);
const open = (row) => {
dialogVisible.value = true;
};
// console.log(dialogVisible.value);
defineProps({
title:String,
rowUrl:String
})
defineExpose({
open,
});
// console.log(props.rowUrl);
</script>
<template>
<el-dialog v-model="dialogVisible" title="语音详情" width="500" :before-close="handleClose">
<audio src="" controls style="width: 100%;"></audio>
<el-dialog v-model="dialogVisible" :title="title" width="500" >
<audio :src=rowUrl controls style="width: 100%;"></audio>
<template #footer>
<div class="dialog-footer">

View File

@@ -20,10 +20,11 @@
<User />
</el-icon>
<strong>工号 :</strong>
<!-- <p>{{ userInfo.orderNum }}</p> -->
<div class="box-info">{{ userParams.userNumber||'--' }}</div>
</div>
<div>{{ userParams.userNumber }}</div>
</div>
<div class="userInfo_item">
<div style="display: flex;align-items: center" class="userInfo_label">
@@ -31,18 +32,18 @@
<Notification />
</el-icon>
<strong>邮箱 :</strong>
<div class="box-info">{{ userParams.email||'--' }}</div>
</div>
<div>{{ userParams.email }}</div>
</div>
<div class="userInfo_item">
<div style="display: flex;align-items: center" class="userInfo_label">
<el-icon size="18" style="margin-right: 5px">
<Notification />
</el-icon><strong>登录账号 :</strong>
<div class="box-info">{{ userParams.loginAccount||'--' }}</div>
</div>
<div>{{ userParams.loginAccount }}</div>
</div>
<div class="userInfo_item">
<div style="display: flex;align-items: center" class="userInfo_label">
@@ -50,9 +51,9 @@
<Folder />
</el-icon>
<strong>用户名称 :</strong>
<div class="box-info">{{ userParams.userName||'--' }}</div>
</div>
<div>{{ userParams.userName }}</div>
</div>
<div class="userInfo_item">
<div style="display: flex;align-items: center" class="userInfo_label">
@@ -60,9 +61,9 @@
<Folder />
</el-icon>
<strong>手机号码 :</strong>
<div class="box-info">{{ userParams.phoneNumber||'--' }}</div>
</div>
<div>{{ userParams.userPhone }}</div>
</div>
<div class="userInfo_item">
<div style="display: flex;align-items: center" class="userInfo_label">
@@ -70,9 +71,9 @@
<Folder />
</el-icon>
<strong>账号类型 :</strong>
<div class="box-info">{{ userParams.remark||'--' }}</div>
</div>
<div>{{ userParams.accountType }}</div>
</div>
</div>
@@ -122,7 +123,8 @@ import { ElNotification } from 'element-plus'
import { useTagsView } from '@/stores/tagsview.js'
import { editPassword } from "@/api/auth/auth";
import { Lock } from '@element-plus/icons-vue'
import { ref } from 'vue';
import { onMounted, ref } from 'vue';
import { detailsUser } from '@/api/auth/auth';
const infoWidth = ref(22)
const isShowDiv = ref(true)
@@ -138,6 +140,18 @@ const userPassword = ref({
});
const tagsViewStore = useTagsView()
const getUserInfo= async ()=>{
const res= await detailsUser()
userParams.value=res.data.user
console.log(userParams.value);
}
getUserInfo()
const validatePasswordComplexity = (rule, value, callback) => {
const reg = /^(?=.*[a-zA-Z])(?=.*\d).{1,9}$/; //密码必须是至少包含字母、数字1-9位
if (!reg.test(value)) {
@@ -191,7 +205,19 @@ const belongToRole = (roles) => {
// 修改密码
const handleSubmit = async () => {
ElMessageBox.confirm(
// console.log(userPassword.value);
await passwordRef.value.validate()
editPassword({
...userPassword.value
}).then(res => {
ElNotification({
title: '提示',
message: res.msg,
type: res.code === 1000 ? 'success' : 'error'
})
if (res.code === 1000) {
passwordRef.value.resetFields()
ElMessageBox.confirm(
'提交成功',
{
confirmButtonText: '关闭',
@@ -209,16 +235,6 @@ const handleSubmit = async () => {
}
)
editPassword({
...userPassword.value
}).then(res => {
ElNotification({
title: '提示',
message: res.msg,
type: res.code === 1000 ? 'success' : 'error'
})
if (res.code === 1000) {
passwordRef.value.resetFields()
}
})
}
@@ -321,6 +337,12 @@ div {
border-bottom-style: solid;
border-color: #daddd2;
border-width: 2px;
.box-info{
// background-color: red;
margin: auto;
}
}
//

View File

@@ -4,10 +4,11 @@
<div class="real-time-call">
<LiveCall />
</div>
<div class="call-history"><h3 >历史通话记录</h3>
<fvTable ref="tableIns" :tableConfig="tableConfig" :data="mockData" @headBtnClick="headBtnClick"></fvTable>
<voice ref="voiceRef" />
<infoLiveCall ref="infoLiveCallRef"/>
<div class="call-history">
<h3>历史通话记录</h3>
<fvTable ref="tableIns" :tableConfig="tableConfig"></fvTable>
<voice ref="voiceRef" title="语音详情" :rowUrl="rowUrl" />
<infoLiveCall ref="infoLiveCallRef" :rowData="rowData" />
</div>
</div>
</template>
@@ -16,22 +17,11 @@
import LiveCall from '@/components/liveCall/index.vue'
import Voice from '@/components/voice/index.vue'
import InfoLiveCall from '@/components/infoLiveCall/index.vue'
const infoLiveCallRef=ref()
const voiceRef=ref()
const rowData = ref()
const rowUrl = ref()
const infoLiveCallRef = ref()
const voiceRef = ref()
const tableIns = ref()
const mockData = ref([
{
workOrderNumber: 1211,
workOrderTime: '2022-02-09 00 : 12',
state: 0,
callState: '01'
},
{
workOrderNumber: 232,
state: 1,
callState: '02'
}
])
const auths = reactive({
report: ['mosr:collect:reported'],
})
@@ -40,27 +30,32 @@ const tableConfig = reactive({
{
prop: 'index',
type: 'index',
label: '工单号',
label: '号',
align: 'center',
width: 80,
},
{
prop: 'workOrderNumber',
prop: 'orderNumber',
label: '工单号',
align: 'center',
},
{
prop: 'orderName',
label: '工单名称',
align: 'center'
},
{
prop: 'workOrderNumber',
prop: 'orderContent',
label: '工单内容',
align: 'center'
},
{
prop: 'workOrderNumber',
prop: 'operationUser',
label: '处理人',
align: 'center'
},
{
prop: 'workOrderNumber',
prop: 'knotter',
label: '关单人',
align: 'center'
},
@@ -71,7 +66,7 @@ const tableConfig = reactive({
},
{
prop: 'workOrderNumber',
label: '号码',
label: '电话号码',
align: 'center'
},
{
@@ -124,17 +119,28 @@ const tableConfig = reactive({
}
}
],
api: '',
params: {},
btns: [
// {name: '新增', key: 'add',type:'primary',icon:'Plus'},
]
api: '/order/list',
params: {
orderState: '2'
}
})
const handleVoice = (row) => {
voiceRef.value.open(true)
if (row.recordUrl !== null) {
voiceRef.value.open(true)
rowUrl.value = row.recordUrl
}else{
ElMessage({
message: '暂无语音',
type: 'warning',
})
}
}
const handleInfo = (row) => {
console.log(row);
infoLiveCallRef.value.open(true)
rowData.value = row.orderNumber
}
</script>

View File

@@ -36,7 +36,7 @@ const router = useRouter()
const authStore = useAuthStore()
const loginForm = reactive({
username: 'admin',
password: '123456',
password: 'qwe123',
code: '',
uuid: ''
})

View File

@@ -1,72 +1,142 @@
<template>
<fvSearchForm :searchConfig="searchConfig" @search="search">
</fvSearchForm>
<fvTable ref="tableIns" :tableConfig="tableConfig" :data="mockData" @headBtnClick="headBtnClick"></fvTable>
<fvSearchForm :searchConfig="searchConfig" @search="searchPhoneTraffic"></fvSearchForm>
<fvTable ref="tableIns" :tableConfig="phoneTrafficTableConfig" @headBtnClick="headBtnClick" @selectionChange="selectionChange"></fvTable>
<fvFormDialog ref="formDialogRef" :title="dialogTitle" :dialogType="dialogType"
:form-schema="formSchema" :form-rules="formRules"
@dialogSubmit="handleSubmitAddressBook"></fvFormDialog>
</template>
<script setup lang="jsx">
import { shallowRef } from 'vue';
import fvSelect from '@/fvcomponents/fvSelect/index.vue'
import {ElMessage, ElMessageBox} from "element-plus";
import {addConfig, delConfig, editConfig, getConfigDetails} from "@/api/phone-traffic-config";
const router = useRouter()
const tableIns = ref()
const mockData = ref([
{
workOrderNumber: 1211,
workOrderTime: '2022-02-09 00 : 12',
state: 0,
callState: 0
},
{
workOrderNumber: 232,
state: 1,
callState: 1
}
])
const formDialogRef = ref()
const extraConfigType = ref(0)
const contactIds = ref("");
const dialogTitle = ref("");
const dialogType = ref("");
const formRules = reactive({
configName: [
{required: true, message: "参数名称不能为空", trigger: "blur"},
],
configKey: [
{required: true, message: "参数键名不能为空", trigger: "blur"},
],
configValue: [
{required: true, message: "参数键值不能为空", trigger: "blur"},
],
configType: [
{required: true, message: "系统内置不能为空", trigger: "change"},
],
});
const formSchema = computed(() => {
return [
{
label: '参数名称',
prop: 'configName',
component: 'el-input',
colProps: {
span: 24
},
props: {
placeholder: '请输入参数名称',
clearable: true,
}
},
{
label: '参数键名',
prop: 'configKey',
component: 'el-input',
colProps: {
span: 24
},
props: {
placeholder: '请输入参数键名',
clearable: true,
}
},
{
label: '参数键值',
prop: 'configValue',
component: 'el-input',
colProps: {
span: 24
},
props: {
placeholder: '请输入参数键值',
clearable: true,
}
},
{
label: '系统内置',
prop: 'configType',
component: shallowRef(fvSelect),
colProps: {
span: 24
},
props: {
placeholder: '请选择系统内置',
cacheKey: 'yes_no',
clearable: true,
filterable: true,
}
},
{
label: '备注',
prop: 'remark',
component: 'el-input',
colProps: {
span: 24
},
props: {
placeholder: '请输入备注',
clearable: true,
},
}
]
})
const searchConfig = reactive([
{
label: '配置ID',
prop: 'requirementName',
label: '参数名称',
prop: 'configName',
props: {
placeholder: '请输入配置ID查询',
placeholder: '请输入参数名称查询',
clearable: true,
checkStrictly: true
},
component: 'el-input',
},
{
label: '名',
prop: 'requirementName',
label: '参数键名',
prop: 'configKey',
props: {
placeholder: '请输入名查询',
placeholder: '请输入参数键名查询',
clearable: true,
checkStrictly: true
},
component: 'el-input',
},
{
label: '状态',
prop: 'requirementName',
label: '系统内置',
prop: 'configType',
props: {
placeholder: '请选择状态查询',
cacheKey: 'work_order_status',
placeholder: '请选择系统内置查询',
cacheKey: 'yes_no',
clearable: true,
filterable: true,
},
component: shallowRef(fvSelect),
},
{
label: '创建日期',
prop: 'requirementName',
props: {
placeholder: '请选择',
clearable: true,
checkStrictly: true
},
component: 'el-date-picker',
}
])
const tableConfig = reactive({
const phoneTrafficTableConfig = reactive({
columns: [
{
type: 'selection',
prop: 'selection'
},
{
prop: 'index',
type: 'index',
@@ -75,62 +145,206 @@ const tableConfig = reactive({
width: 80,
},
{
prop: 'workOrderNumber',
label: '配置ID',
prop: 'configName',
label: '参数名称',
align: 'center'
},
{
prop: 'workOrderNumber',
label: '名',
prop: 'configKey',
label: '参数键名',
align: 'center'
},
{
prop: 'workOrderNumber',
label: '类型',
prop: 'configValue',
label: '参数键值',
align: 'center'
},
{
prop: 'workOrderNumber',
label: '内容',
align: 'center'
},
{
prop: 'state',
label: '状态',
prop: 'configType',
label: '系统内置',
align: 'center',
showOverflowTooltip: false,
currentRender: ({ row, index }) => {
if (row.state !== null) {
return (<Tag dictType={'work_order_status'} value={row.state} />)
if (row.configType !== null) {
return (<Tag dictType={'yes_no'} value={row.configType} />)
} else {
return '--'
}
}
},
{
prop: 'workOrderTime',
label: '创建时间',
align: 'center',
width: 200
},
// {
// prop: 'workOrderTime',
// label: '创建时间',
// align: 'center',
// width: 200
// },
{
prop: 'remark',
label: '备注',
align: 'center',
width: 200
},
{
prop: 'oper',
label: '操作',
align: 'center',
fixed: 'right',
width: 150,
showOverflowTooltip: false,
currentRender: ({row, index}) => {
let btn = []
btn.push({label: '编辑', func: () => handleEdit(row), type: 'primary'})
btn.push({label: '删除', func: () => handleSingleDelete(row), type: 'danger'})
return (
<div style={{width: '100%'}}>
{
btn.map(item => (
<el-button
type={item.type}
// v-perm={item.prem}
onClick={() => item.func()}
link
>
{item.label}
</el-button>
))
}
</div>
)
}
}
],
api: '',
params: {},
api: '/extra/config',
params: {
extraConfigType:extraConfigType.value
},
btns: [
{name: '新增', key: 'add',type:'primary',icon:'Plus'},
{name: '新增', key: 'add',type:'primary'},
{name: '删除', key: 'delete', type: 'danger'},
]
})
const searchPhoneTraffic = (val) => {
let obj = {...val,extraConfigType:extraConfigType.value}
if (obj.dateValue) {
obj.startTime = obj.dateValue[0]
obj.endTime = obj.dateValue[1]
delete obj.dateValue
}
phoneTrafficTableConfig.params = obj
tableIns.value.refresh()
}
const headBtnClick = (key) => {
switch (key) {
case 'add':
handleAdd()
break;
case 'delete':
handleMoreDelete()
break;
}
}
const handleAdd = () => {
formDialogRef.value.openOrCloseDialog(true)
dialogTitle.value = "新增话务配置";
dialogType.value = "add";
nextTick(() => {
formDialogRef.value.getFormInstance().setValues({})
// 清空校验
formDialogRef.value.getFormInstance().clearValidate()
formDialogRef.value.getFormInstance().resetFields()
})
}
const handleEdit = (row) => {
formDialogRef.value.openOrCloseDialog(true)
getDetail(row)
dialogTitle.value = "编辑话务配置";
dialogType.value = "edit";
}
const getDetail = (row) => {
getConfigDetails(row.configId,extraConfigType.value).then(res => {
if (res.code === 1000) {
ElMessage.success(res.msg)
res.data.configType=''+res.data.configType
nextTick(() => {
formDialogRef.value.getFormInstance().setValues(res.data)
// 清空校验
formDialogRef.value.getFormInstance().clearValidate()
})
} else {
}
})
}
const selectionChange = (selection) => {
if (selection.length !== 0) {
contactIds.value = selection.map(item => item.configId).join()
} else {
contactIds.value=''
}
}
const deleteContactMethod = (configId) => {
delConfig(configId,extraConfigType.value).then(res => {
if (res.code === 1000) {
ElMessage.success(res.msg)
tableIns.value.refresh()
} else {
ElMessage.error(res.msg)
}
})
}
const handleMoreDelete = () => {
if(contactIds.value){
ElMessageBox.confirm(`确认删除选择的话务配置吗?`, '系统提示', {
confirmButtonText: '确定',
cancelButtonText: '取消',
type: 'warning'
}).then(() => {
deleteContactMethod(contactIds.value)
})
}else{
ElMessage.warning("请选择要删除的话务配置")
}
}
const handleSingleDelete = (row) => {
ElMessageBox.confirm(`确认删除参数名称为${row.configName}的话务配置吗?`, '系统提示', {
confirmButtonText: '确定',
cancelButtonText: '取消',
type: 'warning'
}).then(() => {
deleteContactMethod(row.configId)
})
}
//提交
const handleSubmitAddressBook = async (formInstance) => {
if (!formInstance) return;
let validate = await formInstance.validate()
if (!validate.isValidate) return;
let params={
...formInstance.getValues(),
configType:parseInt(formInstance.getValues().configType),
extraConfigType:extraConfigType.value
}
if (dialogType.value === "add") {
addConfig(params).then(res => {
if (res.code === 1000) {
ElMessage.success(res.msg);
tableIns.value.refresh()
formDialogRef.value.openOrCloseDialog(false)
} else {
ElMessage.error(res.msg);
}
});
} else {
editConfig(params).then(res => {
if (res.code === 1000) {
ElMessage.success(res.msg);
tableIns.value.refresh()
formDialogRef.value.openOrCloseDialog(false)
} else {
ElMessage.error(res.msg);
}
});
}
}
</script>

View File

@@ -85,13 +85,16 @@ const searchConfig = reactive([
prop: 'createTime',
props: {
placeholder: '请选择',
type: 'datetime',
clearable: true,
checkStrictly: true
checkStrictly: true,
valueFormat: 'YYYY-MM-DD HH:mm:ss',
},
component: 'el-date-picker',
}, {
},
{
label: '处理时间',
prop: 'te',
prop: 'processedTime',
props: {
placeholder: '请选择',
clearable: true,
@@ -167,7 +170,14 @@ const tableConfig = reactive({
{
prop: 'operationUser',
label: '处理人',
align: 'center'
align: 'center',
currentRender: ({ row, index }) => {
if (row.operationUser) {
return row.operationUser
} else {
return '--'
}
}
},
{
@@ -211,7 +221,7 @@ const tableConfig = reactive({
let btn = []
btn.push({ label: '详情', prem: auths.detail, func: () => handleDetail(row), type: 'primary' })
btn.push({ label: '关单', prem: auths.detail, func: () => handleClose(row), type: 'primary' })
btn.push({ label: '删除', prem: auths.detail, func: () => handleDelete(row), type: 'primary' })
btn.push({ label: '删除', prem: auths.detail, func: () => handleDelete(row), type: 'danger'})
return (
<div style={{ width: '100%' }}>
{
@@ -258,7 +268,9 @@ const headBtnClick = (key) => {
}
const handleDetail = (row) => {
workDialogRef.value.open(row)
// console.log(row);
workDialogRef.value.open()
rowData.value = row
}
@@ -274,25 +286,27 @@ const handleClose = async (row) => {
}
)
.then(async () => {
await orderdClose(row.orderNumber)
tableIns.value.refresh()
ElMessage({
type: 'success',
message: '关闭成功',
})
})
.catch(() => {
// tableIns.value.refresh()
ElMessage({
type: 'info',
message: '关闭失败',
})
const info = await orderdClose(row.orderNumber)
// console.log(info);
if (info.code === 1000) {
tableIns.value.refresh()
ElMessage({
message: '关闭成功',
type: 'success',
})
} else {
ElMessage({
message: info.msg,
type: 'warning',
})
}
})
} else {
ElMessageBox.alert('此工单已被关闭!', '温馨提示', {
// if you want to disable its autofocus
// autofocus: false,
type:'warning',
type: 'warning',
confirmButtonText: '确定',
})
}
@@ -311,19 +325,20 @@ const handleDelete = async (row) => {
}
)
.then(async () => {
await orderdDetele(row.orderNumber)
tableIns.value.refresh()
ElMessage({
type: 'success',
message: '删除成功',
})
})
.catch(() => {
// tableIns.value.refresh()
ElMessage({
type: 'info',
message: '删除失败',
})
const info = await orderdDetele(row.orderNumber)
console.log(info);
if (info.code === 1000) {
tableIns.value.refresh()
ElMessage({
message: '删除成功',
type: 'success',
})
} else {
ElMessage({
message: info.msg,
type: 'warning',
})
}
})
}
</script>

View File

@@ -1,20 +1,24 @@
<script setup>
import { nextTick, onMounted, reactive, ref, watch } from "vue";
import { ElMessageBox } from "element-plus";
import { MoreFilled } from "@element-plus/icons-vue";
import { MoreFilled, Check, Download, VideoPlay } from "@element-plus/icons-vue";
import { time } from "echarts";
import { defineExpose } from "vue";
import { defineProps } from "vue";
import { orderGetDetails } from "@/api/order/order.js"
import Voice from '@/components/voice/index.vue'
//控制显示隐藏
const dialogVisible = ref(false);
const props = defineProps({
rowData: Object
})
let opsCallList = ref([]);
let orderData = ref([]);
let orderContent = ref([]);
const voiceRef = ref()
const rowUrl = ref()
const open = (row) => {
dialogVisible.value = true;
};
@@ -22,29 +26,77 @@ const open = (row) => {
const getData = async () => {
// console.log(123);
const data = await orderGetDetails(props.rowData.orderNumber)
// console.log("111", data);
return data
}
let content = [
let contentState0 = [
{
content: "待处理",
timestamp: "orderData.value",
icon: Check,
color: "#0bbd87",
size: "large",
},
{
content: "已处理",
timestamp: "2022-07-20 20:00",
timestamp: "--",
type: "primary",
icon: MoreFilled,
size: "large",
},
{
content: "结单",
timestamp: "2022-07-20 20:00",
timestamp: "--",
size: "large",
// icon: Check,
// color: "#0bbd87",
},
];
let contentState1 = [
{
content: "待处理",
timestamp: "orderData.value",
icon: Check,
color: "#0bbd87",
size: "large",
},
{
content: "已处理",
timestamp: "2022-07-20 20:00:00",
icon: Check,
color: "#0bbd87",
size: "large",
},
{
content: "结单",
timestamp: "--",
size: "large",
type: "primary",
icon: MoreFilled,
},
];
let contentState2 = [
{
content: "待处理",
timestamp: "orderData.value",
icon: Check,
color: "#0bbd87",
size: "large",
},
{
content: "已处理",
timestamp: "2022-07-20 20:00:00",
icon: Check,
color: "#0bbd87",
size: "large",
},
{
content: "结单",
timestamp: "2022-07-20 20:00:00",
size: "large",
icon: Check,
color: "#0bbd87",
},
];
@@ -54,50 +106,57 @@ watch(() => props.rowData, (newRowData) => {
getData(newRowData).then((data) => {
opsCallList.value = []
orderData.value = data.data
//电话拨打记录
const dataDetails = data.data.opsCallList
// console.log(dataDetails);
const theData = [{ createTime: '', data: [] }]
dataDetails.forEach(for1data => {
theData.forEach(for2data => {
if (for1data.createTime !== for2data.createTime) {
// console.log(for2data);
for2data.createTime = for1data.createTime
for2data.data.push(for1data)
theData.push({ createTime: for1data.createTime, data: [] })
// console.log(for1data.createTime, '--------');
for (let i = 0; i < theData.length; i++) {
// console.log(theData[i]);
if (theData[i].createTime === for1data.createTime) {
theData[i].data.push(for1data)
break;
} else if (theData[i].createTime === '') {
theData[i].createTime = for1data.createTime
theData[i].data.push(for1data)
} else {
for2data.data.push(for1data)
return;
theData.push({ createTime: '', data: [] })
}
})
}
});
theData.pop()
// theData.pop()
// theData[0].data.sort((a, b) => b.answer_time- a.answer_time)
// console.log(theData);
theData.forEach(item => {
item.data.sort((a, b) => b.answer_time- a.answer_time)
item.data.forEach(info => {
if (info.answeredTime !== null) {
// console.log(info.answeredTime);
let startIndex = info.answeredTime.indexOf(' ') + 1;
let timeOnly = info.answeredTime.slice(startIndex, startIndex + 8);
info.answeredTime = timeOnly.replace(/:/g, ':')
// info.answeredTime = timeOnly
}
})
// item.data.sort((a, b) => a.answeredTime - b.answeredTime)
opsCallList.value.push(item)
})
//工单时间线
orderContent.value = []
// console.log(orderData.value);
content.map((item, index) => {
if (index === 0) {
item.timestamp = orderData.value.operationTime || '--'
} else if (index === 1) {
item.timestamp = orderData.value.processedTime || '--'
} else {
item.timestamp = orderData.value.completionTime || '--'
}
})
content.forEach(item => {
orderContent.value.push(item)
})
// orderData.value.orderState='2'
if (orderData.value.orderState === '0') {
inputOrderContent(contentState0)
}
else if (orderData.value.orderState === '1') {
inputOrderContent(contentState1)
}
else if (orderData.value.orderState === '2') {
inputOrderContent(contentState2)
}
// console.log(orderContent.value);
})
@@ -105,37 +164,48 @@ watch(() => props.rowData, (newRowData) => {
}, {
immediate: true // 立即执行一次以便在rowData初始值非空时也能触发
});
// getData()
const test2 = [
const inputOrderTime = (item, index) => {
{
date: '2024-8-31',
type: "primary",
icon: MoreFilled,
size: "large",
}, {
content: "结单",
size: "large",
if (index === 0) {
item.timestamp = orderData.value.operationTime || '--'
} else if (index === 1) {
// item.timestamp = orderData.value.processedTime || '--'
} else {
// item.timestamp = orderData.value.completionTime || '--'
}
}
];
// const data = [
// {
// number: '17628661307',
// state: '通话中',
// time: '18 : 32',
// },
// {
// number: '17628661307',
// state: '已接通',
// time: '18 : 32',
// },
// {
// number: '17628661307',
// state: '已接通',
// time: '18 : 32',
// }]
}
const inputOrderContent = (contentState) => {
contentState.map((item, index) => {
inputOrderTime(item, index)
})
contentState.forEach(item => {
orderContent.value.push(item)
})
}
const openRecord = () => {
if ( props.rowData.recordUrl !== null) {
voiceRef.value.open(true)
rowUrl.value = props.rowData.recordUrl
} else {
ElMessage({
message: '暂无语音',
type: 'warning',
})
}
}
const downloadRecord = () => {
if(props.rowData.recordUrl === null){
ElMessage({
message: '暂无语音',
type: 'warning',
})
}
}
defineExpose({
open,
});
@@ -149,7 +219,7 @@ defineExpose({
<div class="common-layout">
<el-container>
<el-header class="header"><span>工单号</span>
<span>{{ rowData.orderNumber }}</span>
<span>{{ rowData.orderNumber || '--' }}</span>
</el-header>
<el-container class="main-container">
<el-aside width="200px" :style="{ position: 'static' }">
@@ -166,12 +236,12 @@ defineExpose({
<el-main :style="{ position: 'static' }" class="main-content">
<div class="top">
<div class="info">
<span>创始人{{ rowData.createBy }}</span>
<span>处理人{{ rowData.operationUser }}</span>
<!-- <span>创始人{{ rowData.createBy }}</span> -->
<span>处理人{{ rowData.operationUser || '--' }}</span>
</div>
<div class="info">
<span>工单名称{{ rowData.siteName }}</span>
<span>关单人{{ rowData.knotter }}</span>
<span>工单名称{{ rowData.orderName || '--' }}</span>
<span>关单人{{ rowData.knotter || '--' }}</span>
</div>
</div>
<div class="body">
@@ -179,25 +249,34 @@ defineExpose({
<div>工单内容</div>
<div class="textBox">
<el-scrollbar>
<div class="text">{{ rowData.orderContent }}</div>
<div class="text">{{ rowData.orderContent || '暂无工单内容' }}</div>
</el-scrollbar>
</div>
</div>
<div>
<div>处理内容</div>
<div>通话记录</div>
<div class="textBox">
<el-scrollbar>
<div class="text">{{ rowData.processedContent }}</div>
<div class="text">{{ rowData.processedContent || '暂无通话记录' }}</div>
</el-scrollbar>
</div>
</div>
<div>
<div>录音信息</div>
<div class="textBox">
<el-scrollbar>
<div class="text">{{ rowData.recordUrl }}</div>
</el-scrollbar>
<div class="textBox—record">
<el-button @click="openRecord" type="primary" :icon="VideoPlay"
style="margin-right: 10px ;">播放录音
</el-button>
<voice ref="voiceRef" title="录音详情" :rowUrl="rowUrl" />
<a :href=rowData.recordUrl download>
<el-button type="primary" :icon="Download"
@click="downloadRecord">下载录音</el-button>
</a>
<!-- <el-scrollbar> -->
<!-- <div class="text">{{ rowData.recordUrl }}</div> -->
<!-- </el-scrollbar> -->
</div>
</div>
@@ -207,6 +286,7 @@ defineExpose({
<div class="timebox">
<div>
<el-scrollbar height="20vh">
<p v-if="opsCallList.length === 0">暂无电话拨打记录</p>
<el-timeline style="max-width: 99%" class="timeline">
<el-timeline-item v-for="(activity, index) in opsCallList" :key="index"
icon="MoreFilled" type="primary" size="large">
@@ -216,12 +296,13 @@ defineExpose({
<div class="timeline-row">
<span :style="{ color: '#a8abb2' }">{{ info.callIdNumber
}}</span>
<PointTag dictType="call_status" :value="info.callState" class="tag"/>
<PointTag dictType="call_status" :value="info.callState"
class="tag" />
<!-- <span :style="{
color: info.callState === '通话中' ? '#6cc23a' : '#409eff'
}">{{ info.callState }}</span> -->
<span class="span-3th" :style="{ color: '#a8abb2' }">{{
info.answer_time ||'00 : 00'}}</span>
info.answeredTime || '00:00:00' }}</span>
</div>
</div>
</div>
@@ -285,13 +366,19 @@ defineExpose({
padding: 15px;
}
.main-content .body .textBoxrecord {
width: 100%;
min-height: 10vh;
// max-height: 15vh;
// border: 1.5px solid #e4e7ed;
// box-shadow: 0 4px 8px 0 rgba(242, 242, 242, 1);
// margin-bottom: 20px;
padding: 15px;
}
.main-content .body .text {
resize: none;
// overflow-y: auto;
font-size: 16px;
line-height: 25px
}
@@ -319,26 +406,29 @@ defineExpose({
}
.main-content .timeline-row{
.main-content .timeline-row {
// border: 1px solid #000;
display: flex;
// justify-content: space-between;
// border: 1px solid #000;
}
.main-content .tag{
.main-content .tag {
align-items: center;
// background-color: red;
margin-left: 30px;
}
.main-content .span-3th{
.main-content .span-3th {
// flex-grow: 1;
// margin-right:;
flex: 1;
text-align: right;
margin-right: 100px;
text-align: right;
margin-right: 100px;
}
.custom-card {
width: 100%;
font-size: 16px;

View File

@@ -52,16 +52,6 @@ const searchConfig = reactive([
checkStrictly: true
},
component: 'el-input',
}, {
label: '工单状态',
prop: 'orderState',
props: {
placeholder: '请选择工单状态查询',
cacheKey: 'work_order_status',
clearable: true,
filterable: true,
},
component: shallowRef(fvSelect),
}, {
label: '处理人',
prop: 'operationUser',
@@ -92,7 +82,7 @@ const searchConfig = reactive([
component: 'el-date-picker',
}, {
label: '处理时间',
prop: 'te',
prop: 'processedTime',
props: {
placeholder: '请选择',
clearable: true,
@@ -170,7 +160,7 @@ const tableConfig = reactive({
label: '处理人',
align: 'center'
},
{
prop: 'processedContent',
label: '处理内容',
@@ -212,7 +202,7 @@ const tableConfig = reactive({
let btn = []
btn.push({ label: '详情', prem: auths.detail, func: () => handleDetail(row), type: 'primary' })
btn.push({ label: '关单', prem: auths.detail, func: () => handleClose(row), type: 'primary' })
btn.push({ label: '删除', prem: auths.detail, func: () => handleDelete(row), type: 'primary' })
btn.push({ label: '删除', prem: auths.detail, func: () => handleDelete(row), type: 'danger' })
return (
<div style={{ width: '100%' }}>
{
@@ -233,14 +223,14 @@ const tableConfig = reactive({
}
],
api: '/order/list',
params: {orderState:"2"},
params: { orderState: "2" },
btns: [
// {name: '新增', key: 'add', color: '#DED0B2', auth: auths.report},
]
})
const search = (val) => {
let obj = {...val}
let obj = { ...val, orderState: '2' }
if (obj.dateValue) {
obj.startTime = obj.dateValue[0]
obj.endTime = obj.dateValue[1]
@@ -276,25 +266,26 @@ const handleClose = async (row) => {
}
)
.then(async () => {
await orderdClose(row.orderNumber)
tableIns.value.refresh()
ElMessage({
type: 'success',
message: '关闭成功',
})
})
.catch(() => {
// tableIns.value.refresh()
ElMessage({
type: 'info',
message: '关闭失败',
})
const info = await orderdClose(row.orderNumber)
// console.log(info);
if (info.code === 1000) {
tableIns.value.refresh()
ElMessage({
message: '关闭成功',
type: 'success',
})
} else {
ElMessage({
message: info.msg,
type: 'warning',
})
}
})
} else {
ElMessageBox.alert('此工单已被关闭!', '温馨提示', {
// if you want to disable its autofocus
// autofocus: false,
type:'warning',
type: 'warning',
confirmButtonText: '确定',
})
}
@@ -313,19 +304,20 @@ const handleDelete = async (row) => {
}
)
.then(async () => {
await orderdDetele(row.orderNumber)
tableIns.value.refresh()
ElMessage({
type: 'success',
message: '删除成功',
})
})
.catch(() => {
// tableIns.value.refresh()
ElMessage({
type: 'info',
message: '删除失败',
})
const info = await orderdDetele(row.orderNumber)
console.log(info);
if (info.code === 1000) {
tableIns.value.refresh()
ElMessage({
message: '删除成功',
type: 'success',
})
} else {
ElMessage({
message: info.msg,
type: 'warning',
})
}
})
}
</script>

View File

@@ -52,16 +52,6 @@ const searchConfig = reactive([
checkStrictly: true
},
component: 'el-input',
}, {
label: '工单状态',
prop: 'orderState',
props: {
placeholder: '请选择工单状态查询',
cacheKey: 'work_order_status',
clearable: true,
filterable: true,
},
component: shallowRef(fvSelect),
}, {
label: '处理人',
prop: 'operationUser',
@@ -92,7 +82,7 @@ const searchConfig = reactive([
component: 'el-date-picker',
}, {
label: '处理时间',
prop: 'te',
prop: 'processedTime',
props: {
placeholder: '请选择',
clearable: true,
@@ -170,7 +160,7 @@ const tableConfig = reactive({
label: '处理人',
align: 'center'
},
{
prop: 'processedContent',
label: '处理内容',
@@ -212,7 +202,7 @@ const tableConfig = reactive({
let btn = []
btn.push({ label: '详情', prem: auths.detail, func: () => handleDetail(row), type: 'primary' })
btn.push({ label: '关单', prem: auths.detail, func: () => handleClose(row), type: 'primary' })
btn.push({ label: '删除', prem: auths.detail, func: () => handleDelete(row), type: 'primary' })
btn.push({ label: '删除', prem: auths.detail, func: () => handleDelete(row), type: 'danger' })
return (
<div style={{ width: '100%' }}>
{
@@ -233,14 +223,14 @@ const tableConfig = reactive({
}
],
api: '/order/list',
params: {orderState:"0"},
params: { orderState: "0" },
btns: [
// {name: '新增', key: 'add', color: '#DED0B2', auth: auths.report},
]
})
const search = (val) => {
let obj = {...val}
let obj = { ...val, orderState: '0' }
if (obj.dateValue) {
obj.startTime = obj.dateValue[0]
obj.endTime = obj.dateValue[1]
@@ -276,25 +266,26 @@ const handleClose = async (row) => {
}
)
.then(async () => {
await orderdClose(row.orderNumber)
tableIns.value.refresh()
ElMessage({
type: 'success',
message: '关闭成功',
})
})
.catch(() => {
// tableIns.value.refresh()
ElMessage({
type: 'info',
message: '关闭失败',
})
const info = await orderdClose(row.orderNumber)
// console.log(info);
if (info.code === 1000) {
tableIns.value.refresh()
ElMessage({
message: '关闭成功',
type: 'success',
})
} else {
ElMessage({
message: info.msg,
type: 'warning',
})
}
})
} else {
ElMessageBox.alert('此工单已被关闭!', '温馨提示', {
// if you want to disable its autofocus
// autofocus: false,
type:'warning',
type: 'warning',
confirmButtonText: '确定',
})
}
@@ -313,19 +304,20 @@ const handleDelete = async (row) => {
}
)
.then(async () => {
await orderdDetele(row.orderNumber)
tableIns.value.refresh()
ElMessage({
type: 'success',
message: '删除成功',
})
})
.catch(() => {
// tableIns.value.refresh()
ElMessage({
type: 'info',
message: '删除失败',
})
const info = await orderdDetele(row.orderNumber)
console.log(info);
if (info.code === 1000) {
tableIns.value.refresh()
ElMessage({
message: '删除成功',
type: 'success',
})
} else {
ElMessage({
message: info.msg,
type: 'warning',
})
}
})
}
</script>

View File

@@ -1,52 +1,142 @@
<template>
<fvSearchForm :searchConfig="searchConfig" @search="search">
</fvSearchForm>
<fvTable ref="tableIns" :tableConfig="tableConfig" :data="mockData" @headBtnClick="headBtnClick"></fvTable>
<fvSearchForm :searchConfig="searchConfig" @search="searchPhoneTraffic"></fvSearchForm>
<fvTable ref="tableIns" :tableConfig="phoneTrafficTableConfig" @headBtnClick="headBtnClick" @selectionChange="selectionChange"></fvTable>
<fvFormDialog ref="formDialogRef" :title="dialogTitle" :dialogType="dialogType"
:form-schema="formSchema" :form-rules="formRules"
@dialogSubmit="handleSubmitAddressBook"></fvFormDialog>
</template>
<script setup lang="jsx">
import { shallowRef } from 'vue';
import fvSelect from '@/fvcomponents/fvSelect/index.vue'
import {ElMessage, ElMessageBox} from "element-plus";
import {addConfig, delConfig, editConfig, getConfigDetails} from "@/api/phone-traffic-config";
const router = useRouter()
const tableIns = ref()
const mockData = ref([
{
workOrderNumber: 1211,
workOrderTime: '2022-02-09 00 : 12',
state: 0,
callState: 0
},
{
workOrderNumber: 232,
state: 1,
callState: 1
}
])
const formDialogRef = ref()
const extraConfigType = ref(1)
const contactIds = ref("");
const dialogTitle = ref("");
const dialogType = ref("");
const formRules = reactive({
configName: [
{required: true, message: "参数名称不能为空", trigger: "blur"},
],
configKey: [
{required: true, message: "参数键名不能为空", trigger: "blur"},
],
configValue: [
{required: true, message: "参数键值不能为空", trigger: "blur"},
],
configType: [
{required: true, message: "系统内置不能为空", trigger: "change"},
],
});
const formSchema = computed(() => {
return [
{
label: '参数名称',
prop: 'configName',
component: 'el-input',
colProps: {
span: 24
},
props: {
placeholder: '请输入参数名称',
clearable: true,
}
},
{
label: '参数键名',
prop: 'configKey',
component: 'el-input',
colProps: {
span: 24
},
props: {
placeholder: '请输入参数键名',
clearable: true,
}
},
{
label: '参数键值',
prop: 'configValue',
component: 'el-input',
colProps: {
span: 24
},
props: {
placeholder: '请输入参数键值',
clearable: true,
}
},
{
label: '系统内置',
prop: 'configType',
component: shallowRef(fvSelect),
colProps: {
span: 24
},
props: {
placeholder: '请选择系统内置',
cacheKey: 'yes_no',
clearable: true,
filterable: true,
}
},
{
label: '备注',
prop: 'remark',
component: 'el-input',
colProps: {
span: 24
},
props: {
placeholder: '请输入备注',
clearable: true,
},
}
]
})
const searchConfig = reactive([
{
label: '名称',
prop: 'requirementName',
label: '参数名称',
prop: 'configName',
props: {
placeholder: '请输入名称查询',
placeholder: '请输入参数名称查询',
clearable: true,
checkStrictly: true
},
component: 'el-input',
},
{
label: '状态',
prop: 'requirementName',
label: '参数键名',
prop: 'configKey',
props: {
placeholder: '请选择状态查询',
cacheKey: 'work_order_status',
placeholder: '请输入参数键名查询',
clearable: true,
checkStrictly: true
},
component: 'el-input',
},
{
label: '系统内置',
prop: 'configType',
props: {
placeholder: '请选择系统内置查询',
cacheKey: 'yes_no',
clearable: true,
filterable: true,
},
component: shallowRef(fvSelect),
},
}
])
const tableConfig = reactive({
const phoneTrafficTableConfig = reactive({
columns: [
{
type: 'selection',
prop: 'selection'
},
{
prop: 'index',
type: 'index',
@@ -55,60 +145,206 @@ const tableConfig = reactive({
width: 80,
},
{
prop: 'workOrderNumber',
label: 'ID',
prop: 'configName',
label: '参数名称',
align: 'center'
},
{
prop: 'workOrderNumber',
label: '名',
prop: 'configKey',
label: '参数键名',
align: 'center'
},
{
prop: 'workOrderNumber',
label: '类型',
prop: 'configValue',
label: '参数键值',
align: 'center'
},
{
prop: 'workOrderNumber',
label: '内容',
align: 'center'
},
{
prop: 'workOrderNumber',
label: '创建时间',
align: 'center'
},
{
prop: 'state',
label: '状态',
prop: 'configType',
label: '系统内置',
align: 'center',
showOverflowTooltip: false,
currentRender: ({ row, index }) => {
if (row.state !== null) {
return (<Tag dictType={'work_order_status'} value={row.state} />)
if (row.configType !== null) {
return (<Tag dictType={'yes_no'} value={row.configType} />)
} else {
return '--'
}
}
},
// {
// prop: 'workOrderTime',
// label: '创建时间',
// align: 'center',
// width: 200
// },
{
prop: 'workOrderNumber',
prop: 'remark',
label: '备注',
align: 'center'
align: 'center',
},
{
prop: 'oper',
label: '操作',
align: 'center',
fixed: 'right',
width: 150,
showOverflowTooltip: false,
currentRender: ({row, index}) => {
let btn = []
btn.push({label: '编辑', func: () => handleEdit(row), type: 'primary'})
btn.push({label: '删除', func: () => handleSingleDelete(row), type: 'danger'})
return (
<div style={{width: '100%'}}>
{
btn.map(item => (
<el-button
type={item.type}
// v-perm={item.prem}
onClick={() => item.func()}
link
>
{item.label}
</el-button>
))
}
</div>
)
}
}
],
api: '',
params: {},
api: '/extra/config',
params: {
extraConfigType:extraConfigType.value
},
btns: [
{name: '新增', key: 'add',type:'primary',icon:'Plus'},
{name: '新增', key: 'add',type:'primary'},
{name: '删除', key: 'delete', type: 'danger'},
]
})
const searchPhoneTraffic = (val) => {
let obj = {...val,extraConfigType:extraConfigType.value}
if (obj.dateValue) {
obj.startTime = obj.dateValue[0]
obj.endTime = obj.dateValue[1]
delete obj.dateValue
}
phoneTrafficTableConfig.params = obj
tableIns.value.refresh()
}
const headBtnClick = (key) => {
switch (key) {
case 'add':
handleAdd()
break;
case 'delete':
handleMoreDelete()
break;
}
}
const handleAdd = () => {
formDialogRef.value.openOrCloseDialog(true)
dialogTitle.value = "新增语音配置";
dialogType.value = "add";
nextTick(() => {
formDialogRef.value.getFormInstance().setValues({})
// 清空校验
formDialogRef.value.getFormInstance().clearValidate()
formDialogRef.value.getFormInstance().resetFields()
})
}
const handleEdit = (row) => {
formDialogRef.value.openOrCloseDialog(true)
getDetail(row)
dialogTitle.value = "编辑语音配置";
dialogType.value = "edit";
}
const getDetail = (row) => {
getConfigDetails(row.configId,extraConfigType.value).then(res => {
if (res.code === 1000) {
ElMessage.success(res.msg)
res.data.configType=''+res.data.configType
nextTick(() => {
formDialogRef.value.getFormInstance().setValues(res.data)
// 清空校验
formDialogRef.value.getFormInstance().clearValidate()
})
} else {
}
})
}
const selectionChange = (selection) => {
if (selection.length !== 0) {
contactIds.value = selection.map(item => item.configId).join()
} else {
contactIds.value=''
}
}
const deleteContactMethod = (configId) => {
delConfig(configId,extraConfigType.value).then(res => {
if (res.code === 1000) {
ElMessage.success(res.msg)
tableIns.value.refresh()
} else {
ElMessage.error(res.msg)
}
})
}
const handleMoreDelete = () => {
if(contactIds.value){
ElMessageBox.confirm(`确认删除选择的语音配置吗?`, '系统提示', {
confirmButtonText: '确定',
cancelButtonText: '取消',
type: 'warning'
}).then(() => {
deleteContactMethod(contactIds.value)
})
}else{
ElMessage.warning("请选择要删除的语音配置")
}
}
const handleSingleDelete = (row) => {
ElMessageBox.confirm(`确认删除参数名称为${row.configName}的语音配置吗?`, '系统提示', {
confirmButtonText: '确定',
cancelButtonText: '取消',
type: 'warning'
}).then(() => {
deleteContactMethod(row.configId)
})
}
//提交
const handleSubmitAddressBook = async (formInstance) => {
if (!formInstance) return;
let validate = await formInstance.validate()
if (!validate.isValidate) return;
let params={
...formInstance.getValues(),
configType:parseInt(formInstance.getValues().configType),
extraConfigType:extraConfigType.value
}
if (dialogType.value === "add") {
addConfig(params).then(res => {
if (res.code === 1000) {
ElMessage.success(res.msg);
tableIns.value.refresh()
formDialogRef.value.openOrCloseDialog(false)
} else {
ElMessage.error(res.msg);
}
});
} else {
editConfig(params).then(res => {
if (res.code === 1000) {
ElMessage.success(res.msg);
tableIns.value.refresh()
formDialogRef.value.openOrCloseDialog(false)
} else {
ElMessage.error(res.msg);
}
});
}
}
</script>