feat(verbal-trick): 新增增强话术功能
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@@ -3,50 +3,66 @@
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<div class="header">
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<div>
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<span style="margin-right: 20px">{{ recordObj.name }}</span>
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<span>电话号码:{{ recordObj.phone ||'--'}}</span>
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<span>电话号码:{{ recordObj.phone || '--' }}</span>
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</div>
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<div><span>工单名称:{{ recordObj.orderName || '--' }}</span></div>
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<div v-if="recordObj.type">
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<el-tag>{{ recordObj.type == '1' ? '线路一' : recordObj.type == '2' ? '线路二' : '' }}</el-tag>
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</div>
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<div v-else>
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<el-tag>{{ lineName }}</el-tag>
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</div>
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<div><span>工单名称:{{ recordObj.orderName||'--' }}</span></div>
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<div v-if="recordObj.type"><el-tag>{{ recordObj.type=='1'?'线路一':recordObj.type=='2'?'线路二':'' }}</el-tag></div>
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<div v-else><el-tag>{{ lineName }}</el-tag></div>
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</div>
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<el-scrollbar ref="scrollbarRef" class="scrollbar">
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<el-empty v-if="recordObj.content?.length==0" description="暂无通话" />
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<el-empty v-if="recordObj.content?.length==0" description="暂无通话"/>
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<div class="chat-content" ref="innerRef" v-else>
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<div v-for="(item,index) in recordObj.content" :key="index">
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<el-divider border-style="dotted" v-if="item.isLine">{{item.lineMsg}}</el-divider>
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<el-divider border-style="dotted" v-if="item.isLine">{{ item.lineMsg }}</el-divider>
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<div v-else>
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<div class="time-grap"><span>{{ item.conversationTimestamp || '6月5日 12:05' }}</span></div>
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<!-- 我的 -->
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<div v-if="item.speaker==0" class="word-my">
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<div class="info">
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<!-- <p class="name">{{ item.speaker==0?recordObj.name:'运维助手' }} </p>-->
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<p class="name">{{ item.speaker==0?recordObj.name:'运维助手' }} </p>
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<div class="info-content">{{ item.message }}</div>
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<p class="name">{{ item.speaker == 0 ? recordObj.name : '运维助手' }} </p>
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<el-tooltip
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effect="customized"
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content="鼠标右击消息框添加答案"
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placement="bottom"
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>
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<div class="info-content" @contextmenu="showContextMenu($event,item.message)">{{ item.message }}</div>
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</el-tooltip>
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</div>
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<el-avatar>{{ item.speaker==0?recordObj.name:'运维助手' }}</el-avatar>
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<el-avatar>{{ item.speaker == 0 ? recordObj.name : '运维助手' }}</el-avatar>
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</div>
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<!-- 对方 -->
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<div v-else class="word">
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<el-avatar > {{ item.speaker==0?recordObj.name:'运维助手' }} </el-avatar>
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<el-avatar> {{ item.speaker == 0 ? recordObj.name : '运维助手' }}</el-avatar>
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<div class="info">
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<p class="name">{{ item.speaker==0?recordObj.name:'运维助手' }} </p>
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<p class="name">{{ item.speaker == 0 ? recordObj.name : '运维助手' }} </p>
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<div class="info-content">{{ item.message }}</div>
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</div>
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</div>
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</div>
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</div>
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<!-- <el-empty description="暂无通话记录~" v-else/>-->
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<!-- <el-empty description="暂无通话记录~" v-else/>-->
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</div>
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</el-scrollbar>
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<fvFormDialog ref="formDialogRef" width="400" :title="dialogTitle"
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:form-schema="formSchema" :form-rules="formRules"
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@dialogSubmit="handleSubmitAddressBook"></fvFormDialog>
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</div>
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</template>
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<script setup>
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import {defineProps} from "vue";
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const scrollbarRef=ref()
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import {defineProps, reactive} from "vue";
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import {addEnhanceVerbal} from "@/api/verbal-trick";
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import {ElMessage} from "element-plus";
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const scrollbarRef = ref()
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const props = defineProps({
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recordObj: {
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type: Object,
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@@ -61,33 +77,109 @@ const props = defineProps({
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default: ''
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},
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})
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const getScrollbarRef=()=>{
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return scrollbarRef.value
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const formDialogRef = ref()
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const dialogTitle = ref("添加问题答案");
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const formRules = reactive({
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answer: [
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{required: true, message: "答案不能为空", trigger: "blur"},
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],
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});
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const formSchema = computed(() => {
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return [
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{
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label: '问题',
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prop: 'query',
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component: 'el-input',
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colProps: {
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span: 24
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},
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},
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{
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label: '答案',
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prop: 'answer',
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component: 'el-input',
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colProps: {
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span: 24
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},
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props: {
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placeholder: '请输入答案',
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clearable: true,
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}
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},
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]
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})
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const handleSubmitAddressBook = async (formInstance) => {
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if (!formInstance) return;
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let validate = await formInstance.validate()
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if (!validate.isValidate) return;
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let params={
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query:formInstance.getValues().query,
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answer:formInstance.getValues().answer
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}
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addEnhanceVerbal(params).then(res => {
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if (res.code === 1000) {
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ElMessage.success(res.msg);
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formDialogRef.value.openOrCloseDialog(false)
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} else {
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ElMessage.error(res.msg);
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}
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});
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console.log('params',params)
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}
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const handleShowDeadLine=(recordObj)=>{
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const showContextMenu=(event,message)=>{
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event.preventDefault(); // 阻止默认右键菜单
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formDialogRef.value.openOrCloseDialog(true)
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nextTick(() => {
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formDialogRef.value.getFormInstance().setValues({
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query: message
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})
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})
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}
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const getScrollbarRef = () => {
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return scrollbarRef.value
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}
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const handleShowDeadLine = (recordObj) => {
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console.info("🚀 ~method:'recordObj' -----", recordObj)
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let flag=false
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if(recordObj.content&&recordObj.content.length>1){
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let indices = recordObj.content.reduce(function (r, v, i) {
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return r.concat(v === 'a' ? i : []);
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}, []);
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let flag = false
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if (recordObj.content && recordObj.content.length > 1) {
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let indices = recordObj.content.reduce(function (r, v, i) {
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return r.concat(v === 'a' ? i : []);
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}, []);
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console.log(indices);
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recordObj.content.forEach((item,index)=>{
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console.info("🚀 ~method:.callIdNumber -----",recordObj.content.findIndex(item=>item.callIdNumber), item.callIdNumber)
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flag=recordObj.content[recordObj.content.length-2]?.callIdNumber!=recordObj.content[recordObj.content.length-1].callIdNumber
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recordObj.content.forEach((item, index) => {
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console.info("🚀 ~method:.callIdNumber -----", recordObj.content.findIndex(item => item.callIdNumber), item.callIdNumber)
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flag = recordObj.content[recordObj.content.length - 2]?.callIdNumber != recordObj.content[recordObj.content.length - 1].callIdNumber
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})
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}
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return flag;
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return flag;
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}
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defineExpose({
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getScrollbarRef
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})
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</script>
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<style lang="scss">
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.el-popper.is-customized {
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/* Set padding to ensure the height is 32px */
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padding: 6px 12px;
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margin-top: -8px;
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background: rgb(232 232 232) !important;
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color: rgb(102, 102, 102) !important;
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span {
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letter-spacing: 0.5px;
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}
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}
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.el-popper.is-customized .el-popper__arrow::before {
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background: transparent !important;
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display: none;
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right: 0;
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}
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</style>
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<style lang="scss" scoped>
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.live-call {
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width: 48%;
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